![]() Today it has more than a billion monthly active users and - according to a 2018 report by WalktheChat, a WeChat marketing company - hosts roughly 34 percent of all Chinese data traffic. Developed by Tencent, a social media giant, WeChat got its start as a chat app before evolving into a superapp. One app in particular would come to dominate Chan’s life: WeChat. Chan describes the adoption of the platform as - in what has been the case for hundreds of thousands of other businesses in China - “the starting point of our digital transformation.” Simultaneously, it created technological opportunities for the company, like online marketing and the collection of data about its patrons. The resulting miniprogram, called HeyTea Go, is opened by scanning a QR code and lets customers place orders without having to stand in line. “At the time, we just thought that the miniprogram provided a pretty good user experience,” Chan says. Chan could have created a regular mobile app, but the integration with WeChat Pay, the platform’s mobile payment service, made billing easy, and most important, customers were already there. Such apps are part of WeChat and don’t need to be downloaded, allowing anyone to set up a digital storefront within WeChat. In early 2017, WeChat announced a new feature called miniprograms. To solve the problem, Chan turned to the same platform that made it too big to live with. Complaints were starting to flood in online. Long delivery times were spoiling the quality of its teas. Customers were hiring people to stand in line for them (a practice known as daigou, or ‘“substitute buying”). Yet as much as the shop had benefited from the viral marketing, Chan knew it was also unsustainable if HeyTea wanted to become anything more than a pop-culture gimmick. “I think that curiosity, the desire to wait in line because everyone else is doing it, it speaks to something fundamental in human nature,” says Peilin Chan, HeyTea’s chief technology officer. Stories on WeChat, the ubiquitous Chinese social media and messaging app, of customers waiting two, three, four hours for a cup of tea only served to stoke greater demand. The scene was far removed from the days 18 months earlier, when HeyTea, one of the hottest brands in China, was infamous for its long lines. “Scan the code to avoid lines,” a sign read. On the front facade, right by the door, an illustration of a hand holding a phone displayed a two-dimensional bar code, or QR code. On a recent weekend, one of the last truly warm days of early fall, the location was full of upmarket customers - families with strollers, Gen Z-ers in knockoff Supreme streetwear - enjoying the popular cheese tea. The default local currency for WeChat Pay is cny and customers also see their purchase amount in cny.The HeyTea shop in the Chaoyang district of Beijing is an expression of svelte minimalism, its LED lettering and black tiles giving off a vaguely retro vibe. You can create WeChat Pay payments in the currencies that map to your country. ![]() You will then need to arrange an alternative way of providing your customer with a refund. In the rare instance that a refund fails, the Refund object’s status transitions to failed and Stripe returns the amount to your Stripe balance. When a refund succeeds, the Refund object’s status transitions to succeeded. Stripe notifies you of the final refund status using the webhook event. Refunds for WeChat Pay payments are asynchronous. After 180 days, it is no longer possible to refund the charge. Payments made with WeChat Pay can only be submitted for refund within 180 days from the date of the original charge. Therefore, there is no dispute process that can result in a chargeback and funds being withdrawn from your Stripe account. WeChat payments have a low risk of fraud or unrecognized payments because the customer must authenticate the payment via the WeChat Pay app. If your integration requires manually listing payment methods, learn how to manually configure WeChat Pay as a payment. The following Stripe products also support adding WeChat Pay from the Dashboard: Checkout: Our prebuilt, hosted checkout page.Īfter setting up your payment form, activate the payment methods you want using the Stripe Dashboard.Follow a quickstart for one of our hosted UIs: If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. You don’t actually have to integrate WeChat Pay and other payment methods individually. Partial (request an invite to create charges on behalf of other accounts) Chinese consumers, overseas Chinese, and Chinese travelersĬNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, USD, DKK, NOK, SEK, CHF (depending on business location)
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |